Enter Account Details

You can enter your company/university's finance details in the Account Details page of your dashboard.

Animation showing the user navigating from the home page to the Account Details page in their dashboard.

How do I place orders?

Users place orders using the Order Product page in their dashboard.

Animation showing the user navigating from the home page to the Order Product page in their dashboard and ordering some Whole Plasmid Sequencing.

Animation showing the user loading a template csv file and then entering the biosafety level, dropbox location and payment options during checkout.

How do I check the status of my order?

Users can view the status of their orders on the View Order Status page in their dashboard.

Animation showing the user navigating from the home page to the View Order Status page and looking at the status of their latest order.